Service Dispatcher

Eastern Lift Truck Co. • Baltimore, MD

2d • $21 - $23 • Onsite

About The Position

Service Dispatcher – Tire Division
Currently, we are seeking a Service Dispatcher at our Dundalk, MD location to support our Tire Division. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!

Requirements

• Dispatch experience desired
• Must possess unwavering customer service drive and focus
• Ability to multi-task and work in a fast-paced environment
• Must be a team player
• Pleasant phone demeanor
• Stable work history
• Proficient with Microsoft Word and Excel

Responsibilities

• Schedule service repairs and dispatch Tire Technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines
• Schedule and dispatch to ensure timely completion
• Open work orders
• Receive service requests from customers and coworkers
• Work with Outside Sales representatives and other relevant departments
• Enter information into the computer
• Assist with paperwork and prepare reports
• Additional administrative duties

Benefits

• Medical, dental, vision, and prescription plan
• 401k with partial company match
• paid vacation and sick days
• paid holidays
• short- & long-term disability
• basic/supplemental life insurance policies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed