Service Dispatcher | Automotive

Performance Toyota Fairfield•Fairfield, OH

15h•$50,000 - $60,000•Onsite

About The Position

Performance Toyota Fairfield is seeking a Service Dispatcher to coordinate workflow and support our service team. This full-time role offers competitive benefits and the chance to directly support our department’s success. At Performance Toyota Fairfield, our service department values teamwork, reliability, and clear communication. We offer a stable work environment where your skills and experience are respected. Located on Rt-4 just off I-275 near Cincinnati, we welcome professionals interested in building a long-term career in automotive service.

Requirements

High school diploma or GED required
Basic computer literacy required
Possess a driver's license with a driving record that will allow you to drive customer and company vehicles

Nice To Haves

Previous experience as a Dealership Service Dispatcher preferred, not required
3-4 year’s experience as an Automotive Technician preferred

Responsibilities

Efficiently schedule daily service shop's work
Distribute work fairly and equitably to the most qualified technician who can have the work completed promptly based on the promised time
Verify technicians are properly disposing of warranty parts and materials
Review technician notes and make sure repairs were properly documented
Confirm multi-point inspection forms and videos are fully completed
Assure a copy of the vehicle history is attached to all warranty repair orders
Comprehensive dispatch logs turned in to the Service Manager daily
Log carry-overs daily to be best prepared for the next day.
Communicate with Advisors, Techs, and the Parts Department regarding the status of repairs
Random checking of timeliness and quality of repairs
Assure when work is completed that repair orders are closed
Service Manager may assign other duties as needed