Service Dispatcher

Eastern Lift Truck Co Inc • Baltimore, MD

21h • $21 - $23

About The Position

Eastern Lift Truck Co. Service Dispatcher – Tire Division Currently, we are seeking a Service Dispatcher at our Dundalk, MD location to support our Tire Division. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel! Main Duties: Schedule service repairs and dispatch Tire Technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines Schedule and dispatch to ensure timely completion Open work orders Receive service requests from customers and coworkers Work with Outside Sales representatives and other relevant departments Enter information into the computer Assist with paperwork and prepare reports Additional administrative duties

Requirements

• Dispatch experience desired
• Must possess unwavering customer service drive and focus
• Ability to multi-task and work in a fast-paced environment
• Must be a team player
• Pleasant phone demeanor
• Stable work history
• Proficient with Microsoft Word and Excel

Responsibilities

• Schedule service repairs and dispatch Tire Technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines
• Schedule and dispatch to ensure timely completion
• Open work orders
• Receive service requests from customers and coworkers
• Work with Outside Sales representatives and other relevant departments
• Enter information into the computer
• Assist with paperwork and prepare reports
• Additional administrative duties

Benefits

• Medical, dental, vision, and prescription plan
• 401k with partial company match
• paid vacation and sick days
• paid holidays
• short- & long-term disability
• basic/supplemental life insurance policies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed