Greenway Ford - Service Director
About The Position
Greenway Ford, a leading automotive dealership and service center, is actively seeking a Service Director to join our dynamic team. We are in search of an accomplished professional with extensive experience in automotive service, a deep understanding of industry trends and technology, and a commitment to progressive leadership. The ideal candidate will possess strong leadership skills, excel in process implementation, and have a passion for developing people. As a Service Director at Greenway Ford, you will be an integral part of our success, overseeing the service team and contributing to the establishment of a culture that values teamwork, guest satisfaction, and continuous improvement. Your role will involve inspiring and motivating the team to achieve exceptional results, ensuring an unparalleled service experience for our customers, and actively contributing to the development of a winning culture within the service department.
Requirements
- Extensive automotive service experience.
- Embrace of technology and progressive approaches in the automotive service industry.
Nice To Haves
- Knowledge of Ford, Mobile Service, CDK, Status+ is a plus.
Responsibilities
- Lead, inspire, and motivate the service team to consistently achieve exceptional results and uphold Greenway Ford's standards of excellence.
- Enhance the service experience for customers by overseeing and improving service processes, maintaining high levels of guest satisfaction, and ensuring a customer-centric approach.
- Foster a winning culture within the service department by promoting teamwork, positive energy, and a winning attitude among team members.
- Play a key role in the development of team members through effective coaching, training, and performance management.
- Implement strategies to enhance employee retention and satisfaction within the service department, creating a positive work environment.
- Develop and implement efficient processes that enhance service operations, driving efficiency and positive results.
- Set and achieve performance targets and goals to drive positive outcomes in the service department.
Benefits
- Competitive salary with performance-based incentives.
- Health, dental, and vision insurance options.
- 401(k) retirement savings plan.
- Opportunities for career growth and advancement.
- Employee discounts on products and services.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
