Service Development Representative

Minden Medical Center•Minden, LA

5d•Onsite

About The Position

Join Minden Medical Center as a Full-Time Service Development Representative and dive into a vibrant career that promises excitement and growth! In this role, you will be at the forefront of innovative healthcare solutions, collaborating with a passionate team dedicated to delivering excellent customer service. Your contributions will directly impact patient care and community health, making every day rewarding. This is an opportunity to engage in problem-solving while embracing a customer-centric approach in a high-performance, energetic environment. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, and Paid Time Off. If you're ready to make a difference in the healthcare industry while advancing your career in Minden, LA, we want to hear from you! As a Service Development Representative at Minden Medical Center, you will play a pivotal role in implementing strategic business and marketing plans within your assigned territory. Your responsibilities include collecting valuable information from referring professionals and facilities while engaging directly with potential patients through pre-admission screenings. Acting as a vital liaison, you will facilitate the flow of information between patients and the hospital's intake department to assess admission eligibility. Beyond screenings, you will assist patients and families in exploring care alternatives, effectively communicating results and recommendations to ensure adherence to company policies. Being actively involved in community service development, you will have the opportunity to provide consultative and educational resources, promoting mental health prevention awareness. By building strong relationships with community resources and networks, your ultimate goal will be to enhance the quality of life for mental health patients, ensuring a seamless continuum of care across the board.

Requirements

Strong communication skills.
Excellent interpersonal skills.
Critical thinking and problem-solving abilities.
Proactive and organized.
Customer-centric mindset.
Ability to engage energetically with the community.
A minimum of two (2) years experience in Sales or Development in healthcare and/or medical industry is required.
Proven experience in marketing/sales/customer service and or a clinical educator.
Accustomed using mobile tools and applications.
Acquired ability to observe goals as minimum standards and always strives to exceed minimum standards.
Proficient knowledge of tablets and smart phones.

Nice To Haves

Bachelor of Science Degree in Marketing preferred, or Business Development Experience with a focus on healthcare.

Responsibilities

Implementing strategic business and marketing plans within your assigned territory.
Collecting valuable information from referring professionals and facilities.
Engaging directly with potential patients through pre-admission screenings.
Facilitating the flow of information between patients and the hospital's intake department to assess admission eligibility.
Assisting patients and families in exploring care alternatives.
Effectively communicating results and recommendations to ensure adherence to company policies.
Providing consultative and educational resources to promote mental health prevention awareness.
Building strong relationships with community resources and networks.
Enhancing the quality of life for mental health patients.
Ensuring a seamless continuum of care across the board.