Service Detail Supervisor - Toyota Hayward

United Fidelity Bank • Hayward, CA

1d • Onsite

About The Position

The Service Detail Supervisor is responsible for work allocation, supervision and training of a team of detail technicians to assure ensure efficient and productive team performance. AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world. At AutoNation, what drives you, drives us. We're looking for passionate and committed people to bring their drive to our team to help drive a peerless Customer experience. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone.

Requirements

• High School Diploma or equivalent
• Excellent verbal and written communication skills
• Must have a valid driver's license
• Ability to drive manual transmission vehicles
• Demonstrated customer service skills

Nice To Haves

• Two or more years of supervisory experience

Responsibilities

• Schedule and assign daily work objectives for the service detail technicians
• Monitor performance and counsel service detail technicians with behavioral or performance issues
• Train, coach, supervise and assist the service detail technicians
• Maintain a safe and efficient shop area that is free of hazards
• Maintain an objective assessment of each service detail technician's training, skills and abilities
• With the assistance of the service consultant and service manager, chart the performance of each service detail technician
• Coordinate ongoing training for the service detail technicians and maintain a log of the completed training and certifications received
• Maintain a schedule of the service detail technician absences for training, vacation or personal reasons to assure proper staffing to meet work demands
• Conduct team meetings with the service consultants and service detail technicians to assess prior day performance and review work assignments for the day

Benefits

• Competitive compensation
• 401k matching
• Insurance plans (health, dental, vision)
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED