Service Desk Technician

CENTRAL BANCOMPANY, INC.•Jefferson City, MO

About The Position

The Service Desk Technician installs, supports, and administers Windows desktops, laptops, and applications running on the Windows platform. The role resolves technical problems and provides Service Desk phone coverage as scheduled.

Requirements

  • Strong written and verbal communication skills.
  • Self-motivated with attention to detail.
  • A good understanding of the Windows desktop operating system.
  • A good understanding of desktop hardware.
  • A good understanding of the TCP/IP protocol.

Nice To Haves

  • A BS or BA in Computer Science or a related field is preferred.
  • 1–2 years of work experience in a networked environment is preferred.

Responsibilities

  • Install, support, and administer Windows desktops and laptops.
  • Install, support, and administer applications using the Windows platform.
  • Resolve technical problems.
  • Provide Service Desk phone coverage as scheduled.
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