Service Desk Specialist
GHT•Miami, FL
•Onsite
About The Position
The IT Service Desk Specialist provides support to companies in the Network and end-users who experience technical issues relating to IT equipment and applications.
Requirements
- Associate's or currently enrolled to obtain a Bachelor's Degree or Associate Degree in Information Technology.
- Currently enrolled to obtain IT certifications.
- Spanish (Required)
- English (Required)
- Ability to Commute: Doral, FL 33122 (Required)
Responsibilities
- Assess technical problems presented by users and determine the best course of action to provide timely and appropriate support.
- Provide technical service to systems hardware, software, operating systems, applications, and networks to ensure optimal performance.
- Maintain IT documentation, including network and user details, to ensure consistency of information and solve recurring problems.
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
