Service Desk and Operations Coordinator
About The Position
Paul Mitchell The School Spokane is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who always put our Future Professionals first. Not only do we offer an education second to none, we also make time for personal and communal growth through opportunities such as FUNraising monthly team trainings, student clubs and activities, fashion shows, photo shoots and much more. He or she meets or exceeds the school's service and sales goals by assisting the Clinic Classroom Education Leader with goal setting and inventory. This person is very numbers- and results-driven, knowing how to inspect and analyze reports and use them to coach and train individually and as a team. He or she communicates directly with the School Owner and/or School Director to set revenue goals, and is responsible for placing orders for all product, dispensary items, and office and stationary supplies for the school.
Requirements
- Successful previous sales experience
- Self-motivated to set, meet, and exceed goals
- Ability to inspire, train, inspect, and coach team members in all clinic floor systems including up-selling, rebooking, and guest service systems
- High level of commitment
- Ability to balance time in the office and on the clinic floor during peak sales times
- Ability to meet and exceed daily, weekly, and monthly goals
- Proficiency on a PC computer
- Experience in marketing, product management, sales, teamwork, coaching, documentation, and reporting
- Passion for the beauty industry
- Maintain honesty and professionalism
- Solid work history with verifiable references
Nice To Haves
- Experience with Millennium program
Responsibilities
- Meet or exceed the school's service and sales goals
- Assist the Clinic Classroom Education Leader with goal setting and inventory
- Inspect and analyze reports and use them to coach and train individually and as a team
- Communicate directly with the School Owner and/or School Director to set revenue goals
- Place orders for all product, dispensary items, and office and stationary supplies for the school
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
