Service Depot Repair Technician

Becton Dickinson Medical DevicesSan Diego, CA
Onsite

About The Position

We are the people who give possibilities purpose. BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Requirements

  • High School Diploma or GED
  • Mechanical aptitude
  • Mechanical Aptitude
  • Problem Solving

Responsibilities

  • Determines the reason for return, based on information from the customer, alarm/event history, condition of the unit or assembly, or repair history.
  • Test operates unit to locate defects, measure performance, determine need for adjustment, and verify specified operation.
  • Repairs, upgrades, calibrates, and tests various medical instruments and electrical parts using standard and non-standard electrical and mechanical test equipment.
  • Determines part usage, disassembly/assembly procedures, preventative maintenance requirements, level of testing needed, and required adjustments based on technical service manual, including schematics, wiring diagrams, instructions, and technical updates, change list, service bill of material, and applicable production procedures.
  • Documents repair information in Service Depo electronic system.
  • Determines if problem constitutes a product complaint investigation.
  • Notifies service management, engineering or production of unique or unusual wear, assembly defects, or failure trends.
  • Provides technical assistance as needed for special service and engineering projects.
  • Modifies and tests prototype units, assemblies, and processes.
  • Trains other technicians and inspectors on product repairs, maintenance, operation, and/or testing.
  • May recommends product improvements, and works with engineers to successfully implement service changes.
  • Complies with all applicable government regulations and follows related area procedures.

Benefits

  • Comprehensive Total Rewards program
  • Reward and recognition opportunities that promote a performance-based culture
  • Competitive package of compensation and benefits programs
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