Service Delivery Processing Specialist (Tax Processor)

ADP • San Dimas, CA

13d

About The Position

ADP is hiring a Tax Processing Specialist. This role is for individuals seeking career advancement opportunities, award-winning training, and world-class service guidelines. The company fosters an inclusive environment with a culture of collaboration and belonging. In this role, you will perform amended filing functions as assigned, meeting established quality and production standards. You will also respond to Agency, Payroll Center, and Client inquiries professionally and timely, and monitor established turnaround guidelines.

Requirements

• Thorough knowledge of research and filing procedures and resources.
• Thorough knowledge of the automated tax system.
• Strong analytical and mathematical skills.
• Meets deadlines with accuracy.
• Organizational skills are a must.
• Good written and verbal communication skills.
• Ability to work overtime hours during peak seasons.
• High School Diploma

Nice To Haves

• Multi-Jurisdiction filing experience

Responsibilities

• File original and late original tax returns timely in accordance with Agency, Region and Client requirements.
• Research client, agency and payroll center inquiries and respond in a timely, accurate and professional manner.
• Complete special projects as assigned by supervisor.
• Assist in training of new employees and procedures.
• Develops and updates current filing/research records and procedure.
• Telephone contact with internal and external areas.
• Performs other related duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED