Service Delivery Coordinator

Baker Hughes•Pleasanton, TX
•Onsite

About The Position

The Service Delivery Coordinator will provide on-site support for service delivery challenges and provide leadership for 24/7 emergency response readiness. As a Service Delivery Coordinator, you will be responsible for maintaining 24/7 readiness to deploy to rig/well sites for emergencies, providing on-site support for service delivery challenges, including equipment failures and client troubleshooting, conducting proactive field audits on crew adherence to SOPs, contributing to projects as a team member, managing long-term equipment readiness for upcoming projects and new startups, acting as the focal point between Engineering, AMO, and Readiness teams for high-profile job planning, ensuring "Lessons Learned" are not just recorded but physically applied to every job, coordinating directly with Supervisors post-job to capture and institutionalize operational improvements, and following and recording internal HSE policies and procedures to ensure a safe and compliant environment.

Requirements

  • Have a bachelor’s degree in a related field.
  • Have 5+ years of experience in Thru-Tubing, Fishing, Completions or Coil Tubing.
  • Have extensive, demonstrable experience navigating standard practices, safety protocols, and quality requirements for field execution.
  • Proven ability to manage equipment contingencies and maintain client confidence under pressure.
  • A "boots-on-the-ground" approach to auditing and coaching before issues arise.
  • Valid work authorization in the country of employment.

Nice To Haves

  • 5 Years of Oilfield experience in: Thru-Tubing Fishing, Conventional Fishing, Completion Packers, Coil Tubing
  • Strong computer skills

Responsibilities

  • Maintain 24/7 readiness to deploy to rig/well sites for emergencies.
  • Provide on-site support for service delivery challenges, including equipment failures and client troubleshooting.
  • Conduct proactive field audits on crew adherence to SOPs.
  • Contributing to project as a team member.
  • Manage long-term equipment readiness for upcoming projects and new startups.
  • Act as the focal point between Engineering, AMO, and Readiness teams for high-profile job planning.
  • Ensure "Lessons Learned" are not just recorded but physically applied to every job.
  • Coordinate directly with Supervisors post-job to capture and institutionalize operational improvements.
  • Following and recording internal HSE policies and procedures to ensure a safe and compliant environment

Benefits

  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits
  • Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k)
  • Choice of coverage options that best suit your needs
  • Comprehensive and competitive benefits package
  • Additional forms of compensation such as bonuses
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