Service Coordinator

Indel Power Group • Baltimore, MD

47d • $50,000 • Onsite

About The Position

Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for a Service Coordinator at our location in Baltimore, MD. This individual will be organized with the ability to multi-task and possess good customer and communication skills. Joining the service team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement.

Requirements

• Excellent customer service skills
• Organized with the ability to multi-task and possess good customer and communication skills.

Responsibilities

• Provide administrative assistance to support the service team
• Support the complete repair process including opening repair orders, coordinating with the field technicians, communicating repair cost & time estimates to customers, and repair order billing
• Promptly address and resolve customer concerns and service follow-up issues
• Maintain open communication with field technicians, management team and customers regarding job status
• This position requires occasional driving

Benefits

• Competitive compensation package, DOE
• Monthly performance incentives
• Rewarding work environment
• Opportunities for relocation & advancement
• Long established, family-owned business
• Excellent medical, dental, & vision coverage
• Short-term/long-term disability and employee life insurance
• 401k, with matching
• Employee Assistance Program (EAP)
• Paid Annual Leave
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees