Service Coordinator

Flynn Group of CompaniesCalgary, AB

About The Position

Flynn Canada Ltd is searching for a Service Coordinator to support our Calgary office! This role will report directly into the Service Manager. A Day in the Life: Support the Superintendent: - Review contracts for site requirements and accuracy - Organize and schedule jobs - Ordering materials and supplies as per job requirements, as well as ensuring -proper equipment is available and arranged - High volume file management; ensuring files are complete, all authorizations and information is present for work completed. - Prepare work orders, letters, quotes, etc. and invoicing customers for completed work - Prepare estimates for service and repair work - Read and interpret architectural and technical drawings Support the field Operations: - Providing Foreman and crews with job information and requirements - Maintain employee paperwork for field personnel to ensure any necessary paperwork is provided, such as applications, licenses, police checks, etc. - Handling incoming customer calls & inquiries and dispatching crews to handle leak calls What We Offer - Competitive wages and benefits - RRSP Matching - Great environment where our motto is "Flynn Family Winning Together!" - On-going career development programs through our in-house Flynn University and eLearning courses What We Are Seeking - Previous experience in a construction environment is considered an asset - Display excellent interpersonal and communication skills, both written and verbal - Ability to pay strong attention to detail - Form and maintain customer relations; in person, through email, and over the phone - Ability to multitask, prioritize, stay organized, and perform in a deadline-oriented environment - Reliable, with strong problem-solving skills - Work independently as well as in a team-based environment - Ability to read and understand blueprints and technical drawings - Roofing experience is a strong asset #LI-NS1

Requirements

  • Display excellent interpersonal and communication skills, both written and verbal
  • Ability to pay strong attention to detail
  • Form and maintain customer relations; in person, through email, and over the phone
  • Ability to multitask, prioritize, stay organized, and perform in a deadline-oriented environment
  • Reliable, with strong problem-solving skills
  • Work independently as well as in a team-based environment
  • Ability to read and understand blueprints and technical drawings

Nice To Haves

  • Previous experience in a construction environment is considered an asset
  • Roofing experience is a strong asset

Responsibilities

  • Review contracts for site requirements and accuracy
  • Organize and schedule jobs
  • Ordering materials and supplies as per job requirements, as well as ensuring -proper equipment is available and arranged
  • High volume file management; ensuring files are complete, all authorizations and information is present for work completed.
  • Prepare work orders, letters, quotes, etc. and invoicing customers for completed work
  • Prepare estimates for service and repair work
  • Read and interpret architectural and technical drawings
  • Providing Foreman and crews with job information and requirements
  • Maintain employee paperwork for field personnel to ensure any necessary paperwork is provided, such as applications, licenses, police checks, etc.
  • Handling incoming customer calls & inquiries and dispatching crews to handle leak calls

Benefits

  • Competitive wages and benefits
  • RRSP Matching
  • Great environment where our motto is "Flynn Family Winning Together!"
  • On-going career development programs through our in-house Flynn University and eLearning courses
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