Service Coordinator

Scandinavian Building Services•Edmonton, AB

3d•Onsite

About The Position

Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core values of Service, Motivate, Respect, and Connect. As we continue to grow we are looking to add a Service Coordinator to the Scandi Family! This is a contract position ending August 2027. Schedule: Monday-Friday 8:00am-4:30pm with a 1-hour lunch (30 minutes paid and 30 minutes unpaid). Located in our head office-this role is an in office position.

Requirements

1 to 3 years industry experience or related customer service experience required
Excellent communication skills
Previous experience working with equipment, a repair shop or mechanics
Ability to build strong relationships with our partners and service providers to ensure clients receive the best care possible.

Responsibilities

Maintaining accurate and detailed reports on all repairs and inspections.
Working with vendors to maintain warranty repairs and follow up with equipment vendors to have them completed properly.
Assisting the asset manager with the tracking of company assets and planning repairs if required.
Responding to inquiries from managers in the field and providing up-to-date information regarding the status of repair requests.
Completing monthly reports and other documentation as needed.
Occasionally operating a forklift.