Service Coordinator

The Cavco Family of CompaniesMartinsville, VA

About The Position

The Service Coordinator will work with team members to ensure all necessities are shipped to complete houses at the job site. This role involves collaborating with various departments to improve customer experience, assisting with warranty and service issues, and maintaining accurate records. The ideal candidate will have excellent math and communication skills, proficiency in Microsoft Office, and a willingness to learn and grow within the construction industry.

Requirements

  • High School Diploma
  • Excellent Math skills
  • Proficient in Microsoft Office (Excel, Outlook, Word and Power Point)
  • Willing to learn and go above your requirement
  • Able to prioritize work activities and use of time efficiently
  • Excellent communication and interpersonal skills
  • Strong leadership and team management skills

Nice To Haves

  • Experience in construction a plus but not necessary
  • Knowledge of construction material preferred if possible

Responsibilities

  • Work with team members to ship all necessities to complete houses at the job site.
  • Ensure packing lists are complete.
  • Check with the pull-out team to ensure they are stocked and have no questions.
  • Calculate siding, shingles, and other materials to determine needs.
  • Perform job duties in a safe manner and follow safety policies.
  • Perform various other job duties as assigned and needed.
  • Assist Warranty and Service with builder issues and resolving complaints or problems.
  • Collaborate with other departments to improve overall customer experience.
  • Help management create spreadsheets and PowerPoints.
  • Occasional visits to house sets.
  • Maintain a good attendance record.
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