Service Coordinator
About The Position
Join Our Team at West Side Tractor Sales! Position: Service Coordinator Department: Service Department Reports To: Service Manager Ready to ignite your career with a leading dealer of John Deere construction equipment? At West Side Tractor Sales, we believe in fostering a supportive and dynamic environment where employees can thrive. Whether you’re looking for a career change or a chance to gain more experience in the field, we offer exciting opportunities to develop your skills and build a successful career. Join a team that values innovation, collaboration, and customer service.
Requirements
- 2+ years of administrative or office experience (service or mechanical environment preferred)
- Attention to Detail: You excel in keeping things organized and have a keen eye for accuracy in your work.
- Communication Skills: You are a clear and professional communicator, both written and verbal, and know how to build strong relationships with colleagues and customers.
- Multi-Tasking Master: You thrive in a fast-paced environment and are skilled at managing multiple responsibilities at once.
- Tech-Savvy: Comfortable with data entry and basic computer skills, including navigation and internet usage.
Responsibilities
- Respond to internal and external inquiries, providing helpful and timely support to customers and team members.
- Open, track, and process service work orders—making sure everything from labor to parts is accurate and invoiced on time.
- Enter, review, and revise time entries on work orders; track prevailing wage; and approve employee timecards for accuracy.
- Assist in processing warranty claims, submitting accurate charges and documentation to manufacturers.
- Maintain organized, up-to-date service department files and customer equipment records.
- Manage purchase orders for accounts payable and ensure all supporting documents are submitted properly.
Benefits
- Competitive Pay: Earn $20.00- $23.00+ per hour (depending on your experience).
- Comprehensive Benefits Package: Access to a full range of benefits that support your health, well-being, and future.
- Stay Ahead of the Curve: We're committed to your development, offering hands-on experience to stay current with the latest John Deere technology and industry trends.
- A Culture of Safety & Teamwork: At West Side, we prioritize safety and foster a collaborative team environment that works together to get the job done and ensure customer satisfaction.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
