Service Coordinator

UMBCBaltimore, MD
Onsite

About The Position

The Choice Program Service Coordinator provides high-quality, high-impact direct services to young people involved with the Department of Juvenile Services through community-based youth and family engagement. This position supports the organization’s efforts to 1) disentangle young people from the youth legal system, 2) improve wellbeing through goal creation and attainment, and 3) increase economic opportunities for young people through vocational training. The position works within The Choice Program to provide mentoring and advocacy services to young people throughout central Maryland. The Choice Program utilizes an anti-racist, community-based, family-centered approach to promote high-quality outcomes for young people and families. The Choice Program engages in a collaborative process of service where young people set goals for themselves and are held accountable by supportive adults along the way. The program’s approach to youth development is grounded in applied critical race theory and culturally responsive, trauma-informed practices. The Choice Program employees strive to build an anti-racist organization grounded in several core values, including holistic development, belief in humans and youth-centeredness.

Requirements

  • Bachelor's Degree
  • One year of experience working, or volunteering, in youth development programming, youth advocacy, K-12 education or a related field
  • Valid driver's license and access to a vehicle where you are on the insurance

Nice To Haves

  • Experience mentoring youth
  • Experience working or volunteering for an organization, institution, or company with, or personally having, a strong commitment to anti-racist practices, equity and inclusion
  • Customer Relations Management (CRM)/information database experience
  • Fluency in Spanish a plus

Responsibilities

  • Providing in-person, community-based mentoring and advocacy to young people ensuring high-quality, high-impact service delivery
  • Assisting young people with goal planning and achievement
  • Documenting and reporting on engagement efforts with young people and families, both internally with other Choice team members and externally with the Department of Juvenile Services
  • Collaborating with Choice AmeriCorps Member Mentors to facilitate and coordinate activities for young people on evenings and weekends
  • Attending organizational and regular team meetings
  • Engaging in training opportunities to foster positive youth development

Benefits

  • The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.
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