Service Coordinator

Pipp Mobile Storage Systems Inc•Grand Rapids, MI

just now•$18 - $20

About The Position

Pipp Mobile Storage Systems is a provider of mobile storage systems and products that maximize even the smallest of storage spaces. Our global customers are primarily retail and office based, but more recently has expanded into the vertical farming industry. As a customer-centric team, our focus is the customer and providing the best service imaginable. The Service Coordinator supports the organization and Install Department through coordination of after-market service and warranty work.

Requirements

Associate's degree or equivalent; 2 years relevant experience preferred, or equivalent experience and education.
Proficiency in MS Office, with emphasis in Excel
Ability to effectively handle multiple projects at the same time
Excellent verbal and written communication skills

Responsibilities

Responds in a timely manner to service calls and service orders from outside vendors, account managers, and web-based requests, coordinating the necessary parts and services as needed.
Sets up site surveys.
Responds to requests for warranty work and coordinates parts and repairs associated with warranty requests.
Maintains professionalism in all verbal and written communications.
Maintains a high level of integrity and work ethic.