Service Coordinator

Sunbelt Rentals•Garden City, KS

33d•Onsite

About The Position

Sunbelt Rentals is seeking a Service Coordinator to join their team. This role involves coordinating the servicing of company and customer equipment in a timely and effective manner. The company emphasizes an entrepreneurial, empowering workplace that allows for career development and skill enhancement.

Requirements

High School Diploma, preferred
Valid driver's license
Strong experience with parts inventory management
Knowledge of purchasing process including optimum order sizing for reduced cost.
Basic computer skills
Supervisory skills
Personal and professional integrity
Flexible of approach to problem solving

Responsibilities

Coordinate and ensure the timely and accurate dispatch of field service mechanics for preventive maintenance.
Coordinate and ensure the timely and accurate dispatch of rental equipment and tools to customers.
Directs the supply of parts to shop mechanics, other branches and customers.
Directs the operations of the Parts Department in order to maintain appropriate inventories and minimize costs.
Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
Orders parts in order to maintain adequate supplies.
Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
Handles customer complaints regarding equipment condition or operation.
Perform other duties assigned as assigned by the manager.