BMW of Wichita Service Coordinator
About The Position
BMW of Wichita Service Coordinator. For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’ve grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois. We lead with innovation, technology, and a promise to deliver an exceptional experience every time. And your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities. At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a real impact.
Requirements
- Ability to present a professional and polished image while establishing positive relationships with staff and guests
- Excellent phone etiquette
- Strong attention to detail
- Excellent written and verbal skills
- intermediate proficiency with Microsoft Word, Excel and Outlook
- Must have good time management and be detail oriented
- Must have intermediate proficiency in MS Office
- Must have ability to multi-task in a fast paced environment
Responsibilities
- Greet and direct customers arriving at the dealership
- Answer incoming calls
- Scan customer information into system
- Filing and data entry
- Receipt of money
- Page for available sales reps
- Ensure a constant supply of deal jackets for the Sales Floor
- Manage the Plate Log (contacting customers upon plate arrival, distributing plates, and weekly audit)
- Daily processing of print and email queue in system
- Manage incoming appointments (prepping folders and ensuring appointments are properly marked as Show/No Show)
- All other duties, tasks and/or projects as assigned
- Other Miscellaneous Duties
- Support Funding & Titling team
- Follow-up with customers as needed / requested by teams
- Uphold Walser’s Core Values:Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded
Benefits
- Paid Time Off (PTO)
- Career Growth & Opportunity for Advancement
- Fertility & Adoption Assistance
- Comprehensive Health Benefits (medical, dental, vision)
- HSA and FSA plans
- Life Insurance
- 401(k) with Employer Match
- Paid Clothing Program
- Employee Discounts
- Employee Resource Groups
- Community Involvement
- Employee Assistance Program (EAP)
- Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
