Service Coordinator

Falkenberg Gilliam & Associates • San Bernardino, CA

10h • Onsite

About The Position

This is a contracted 1099 position for a Service Coordinator at an Independent Living Housing Facility for the Elderly. The role involves working with elderly (and/or disabled) residents who disrupt the comfort and well-being of other residents or the peace and tranquility of the facility. This includes assisting and encouraging disruptive residents to seek appropriate professional help, working with residents adversely affected by disruptive behavior, and collaborating with families to relieve tensions. The coordinator will also persuade frail residents to find more suitable living arrangements and assist in the relocation process. For residents who are not frail but cause disruptions, the coordinator will encourage behavior modification or relocation. Additionally, the role involves working with medical and other professionals to help them understand and intervene in issues caused by disruptive residents, instructing building staff on dealing with difficult residents, and performing annual HUD Standards for Success (SfS) reporting. Successful candidates must be able to relate well to seniors, their families, the medical community, and community agencies, and must be resourceful, creative, and persistent.

Requirements

• Experience working with Seniors and/or people with disabilities is a must.
• The time required at the building is approximately 10 hours per week.

Nice To Haves

• Bilingual Spanish Preferred.
• Social Work Experience Preferred.

Responsibilities

• Assisting and encouraging disruptive residents to seek appropriate professional help such as medical, psychiatric, or nursing care.
• Working with other residents who are adversely affected by disruptive residents to make them more accepting and understanding.
• Working with families of disruptive residents and families of those adversely affected by disruptive residents, to relieve tensions in the building.
• Persuading those who are frail and no longer able to appropriately care for themselves to find more suitable living arrangements and, if necessary, assisting them in the relocation process.
• Convincing those who are not frail but are causing disruptions (such as intimidating other residents, making excessive noise, harboring cockroaches, or engaging in other antisocial behavior) to either modify their behavior or to find more suitable housing.
• Working with medical, psychiatric, and other professionals to help these professionals understand the problems caused by the disruptive residents they serve and to encourage them to intervene as appropriate.
• Instructing building staff in techniques for dealing with difficult residents.
• Perform annual HUD Standards for Success (SfS) and submit reporting annually.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed