Service Coordinator-OP-12S

Maxim Crane Works, LPPerris, CA
Onsite

About The Position

Assists the Service Manager thoroughly document all aspects of work performed on company owned and operated equipment and vehicles.

Requirements

  • High School Diploma or GED
  • 1+ years' experience in parts and service in a similar industry such as equipment rental, auto parts service, etc.
  • 1+ years' experience using a CMMS system
  • Advanced organizational, time management, and communication skills
  • Moderate computer skills and knowledge of CMMS systems
  • Moderate ability to build strategic working relationships
  • Advanced problem-solving skills and attention to details
  • Moderate level ability to read, comprehend, and create instructions, short correspondence and memos.
  • Moderate level ability to present information in one-on-one and small group situations to other employees.

Responsibilities

  • Orders, tracks, and receives parts for crane repairs and maintenance.
  • Labels and stages parts and materials for repairs and maintenance once received at the branch.
  • Orders shop supplies and PPE for mechanics and technicians.
  • Communicates with vendors via phone and email regarding shipments and orders.
  • Opens and maintains work-orders and purchase-orders in RentalMan and OnBase systems.
  • Assists the Service Manager with all aspects of service department - including communicating schedules with mechanics and technicians, ensuring paperwork is complete and accurate for work orders and machine documentation, and maintaining vendor and crane files.
  • Completes weekly inventory cycle counts and assists with an annual audit in warehouse to maintain accuracy in ordering, receiving, usage and adjustments to inventory.
  • Helps maintain warehouse order and cleanliness.
  • Collects timesheets and billing tickets from mechanics and technicians and check for accuracy before submitting to payroll and billing departments.
  • Performs other duties as assigned or required.
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