Service Coordinator

BEHAVIOR INTERVENTIONS INC • Plymouth Meeting, PA

1d • $24 - $24 • Hybrid

About The Position

Behavior Interventions was founded in 2006 by two Board Certified Behavior Analysts with a mission to provide quality Applied Behavior Analysis (ABA) services to our families in New Jersey, Pennsylvania, and Delaware. Our team is composed of clinical and administrative team members all focused on creating meaningful change in the lives of those we serve. We are seeking a Service Coordinator to support our Service Coordination team in Plymouth Meeting, PA.

Requirements

• Associate's degree with 1 year of professional work experience, or High School Diploma with 3 years of relevant professional work experience
• Ability to maintain confidential information, i.e. handle sensitive case files and follow HIPAA/FERPA regulations
• Ability to work in a fast paced environment; handle multiple situations simultaneously and meet deadlines in an efficient manner
• Proficiency with basic math; multiplying and dividing accurately utilizing a calculator
• Proficient technical skills; working knowledge of Google apps including Gmail, Docs, Sheets and Calendars or equivalent programs
• Effective customer service and communication skills
• Effective conflict resolution and interpersonal skills
• Organizational/time management/prioritization skills

Nice To Haves

• Experience or knowledge in ABA service delivery preferred

Responsibilities

• Support service coordination team to ensure family services are established and maintained.
• Track client authorizations
• Maintain client records in practice management system (CentralReach)
• Assist Behavior Analyst in submitting reauthorizations to insurance companies
• Assist Behavior Analyst in responding to denied services
• Follow up with insurance company on submitted authorizations
• Calculates units for service provision by CPT code, based on varying date ranges, for therapies provided as frequently as daily, lasting up to 12 months in duration
• Maintain up-to-date insurance information on clients
• Communicate with families and other providers to facilitate services
• Supports projects (i.e. business development, operations improvement plans)
• Contract coordination activities, i.e. contract renewals, required documents

Benefits

• company medical, dental, vision, short-term and long-term disability insurance benefits
• 401(k) retirement plan
• PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree