Service Coordinator
Master Services•Knoxville, TN
•Onsite
About The Position
Service Coordinator – Customer Service & Project Scheduler. As a Service Coordinator, you will play a key role in scheduling and managing projects for our basement waterproofing, crawlspace repair, foundation repair, and concrete leveling services. Your work will directly impact our ability to deliver high-quality service to residential and commercial customers. Be the backbone of our production team, ensuring smooth project execution. Help customers feel informed, supported, and confident in their home solutions.
Requirements
- Experience in logistics, scheduling, administration, or customer service
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Attention to detail while managing multiple projects
- Proficiency in Microsoft Office & scheduling software (or ability to learn)
Responsibilities
- Manage project appointments and ensure seamless execution
- Serve as the main point of contact for customers, providing updates and support
- Maintain accurate records, installation paperwork, and project details
- Work with production teams to optimize scheduling and operations
- Assist leadership in streamlining workflows for efficiency
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off & Holiday Pay
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
