Service Coordinator

CONAM Management Corporation•Poway, CA

3d•$23 - $25•Onsite

About The Position

We are seeking a Service Coordinator to join our team at Park View Terrace in Poway, CA. In this role, you will identify community resources, organize resident training and outreach programs, serve as a liaison with outside social service agencies, and assist residents through property rehabilitation transitions.

Requirements

1+ years of administrative, social services, or customer service experience preferred.
Experience working within affordable housing, Tax Credit (TCAC/LIHTC), or resident services programs is a plus.
Demonstrated excellence in customer relations, interpersonal communication, and resident advocacy.
Strong organizational skills with the ability to manage multiple priorities, keep detailed records, and work independently.
Solid problem-solving abilities and effective oral and written communication skills.
Pool support and/or chemical monitoring experience preferred, but not required.
Physically able to lift and carry items weighing up to 25 pounds.

Nice To Haves

Experience working within affordable housing, Tax Credit (TCAC/LIHTC), or resident services programs is a plus.
Pool support and/or chemical monitoring experience preferred, but not required.

Responsibilities

Identify, research, and establish relationships with reputable community organizations and agencies that offer vital resources to residents.
Conduct outreach to connect individuals and families with needed assistance and serve as a resident advocate.
Develop and maintain a comprehensive resource guide/manual detailing available community programs and services.
Create and distribute monthly activity calendars.
Coordinate logistics and communications for residents during property rehabilitation projects, including assisting with moving materials, schedules, and temporary housing transitions.
Serve as a liaison between residents, construction, and development teams.
Plan, schedule, and facilitate monthly resident meetings, educational workshops, and training opportunities on various topics.
Host guest speakers to address resident inquiries and needs.
Prepare monthly reports documenting services provided, cases managed, and program effectiveness to ensure compliance with Tax Credit Allocation Committee (TCAC) requirements.
Other duties as assigned.