Service Coordinator-Program for Survivors of Torture Full-Time (Not Remote)

Trinity Health • Boise, ID

21d • Onsite

About The Position

At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. The Center for Global Health and Healing is hiring for a team-oriented and compassionate Service Coordinator for the Program for Survivors of Torture , located in Boise, near the Regional Medical Center! This is a grant funded position. The current grant is through October 2027, with the possibility of being renewed. This position does quality for all benefits. Position Summary & Highlights : As the Service Coordinator for the Programs for Survivors of Torture (PSOT), you will provide service coordination to eligible participants and their families under the PSOT Program. The PSOT program works under The Center for Global Health & Healing as an expanded service to the refugee community since 2015. For survivors and their families, PSOT offers interdisciplinary and integrative services to help address the physical, psychological, social, and spiritual impact that torture and trauma has on the person. This position will work in-person at the International clinic or in the community with the clients. This position does not work remotely or hybrid.

Requirements

• Thorough understanding of the current refugee process as it relates to resettlement, healthcare, mental health and broader social services needs. As well as various other immigration processes.
• An in depth understanding, or willingness to learn, of trauma informed, culturally responsive and linguistically appropriate care.
• Experience in case management, community outreach, and working in a diverse multidisciplinary team.
• Must possess knowledge normally acquired through completion of a Bachelor’s degree in social work, clinical counseling, public health, community development or related field, OR two years’ experience (volunteer or paid) in a refugee service provision context and/or experience providing service coordination required.

Responsibilities

• Ongoing, in-person individual case management
• Conducting a screening interview with potential clients
• Facilitating the participant’s needs assessment
• Developing an individualized wellness plan based on SMART goals and identified needs
• Monitor services in accordance with the wellness plan
• Monitoring the plan for positive outcomes
• Meet with participants either weekly, or at least quarterly face-to-face - in the clinic, in the community, or by home visit
• Connecting eligible participants with services within the Saint Alphonsus Health System and outside community partners
• Attending appointments with participants in the community, as they pertain to a focus area of the program: Medical services, Mental health services, Case management, Service coordination, Massage/Acupuncture, Community Garden, Legal services
• Providing community outreach and information on the program to local stakeholders
• Collection of program data and providing that information to program leadership

Benefits

• We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.
• Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.
• We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 501-1,000 employees