Service Coordinator, Neurology

Children's Hospital of Orange County • Orange, CA

4d • Onsite

About The Position

The Service Coordinator serves as a primary point of responsibility, accountability and activities related to customer service and governance of quality in the Specialty Clinics.

Requirements

• Minimum two (2) years of experience in a clinic or acute care setting.
• Able to relate and communicate positively, effectively, and professionally with others.
• Able to work calmly and respond courteously when under pressure.
• Critical thinking and crisis intervention skills.
• Able to multi-task and work efficiently and effectively in an environment subject to numerous interruptions e.g., multiple demands, inquiries, special projects requiring critical deadlines.
• Able to use computer and software programs necessary to the position e.g., Microsoft Word and comparable software, Excel, PowerPoint.
• Able to set goals and judge results in accordance with the highest standards and respect; advance care through development of new ideas and technology.
• Promote teamwork to achieve CHOC's mission and understand and exceed customer expectations.
• Able to effectively solve complex patient care and organizational problems; role model positive and professional behavior.
• High School Diploma/GED or equivalent.

Nice To Haves

• Two (2) years of experience in data collection.
• Two (2) years of experience in customer service.
• Bachelor's Degree.

Responsibilities

• Serve as a primary point of responsibility, accountability and activities related to customer service and governance of quality in the Specialty Clinics.

Benefits

• CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED