Service Coordinator I - Center County

Service Coordination Unlimited Inc • State College, PA

3d • $21 - $24

About The Position

Service Coordination Unlimited is seeking a compassionate and dedicated Service Coordinator I to support program participants in achieving person-centered goals and living as independently as possible. The role involves assessing participants’ needs, arranging and monitoring services, responding to participant concerns, and providing training and support related to direct care services. The position requires travel throughout Center County and surrounding areas.

Requirements

• A bachelor's degree is required, or at least three years of experience in a social service or healthcare-related setting.
• Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.
• Proficiency using computer systems and technology relevant to the role.
• Ability to reach, stretch, stoop, sit, walk, and stand, and to lift up to 20 pounds independently.
• Valid driver's license and dependable transportation.
• Ability to travel throughout Center County and surrounding counties.

Nice To Haves

• Bachelor's degree in social work, psychology, or a related field.
• Practicum experience.
• Experience working with people with disabilities or seniors.
• At least one year of LTSS, Service Coordination, or Case Management experience.

Responsibilities

• Assess, identify, secure, and monitor services for program participants based on their individual needs.
• Respond to participant needs through various communication methods and remain attentive to their requirements.
• Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.
• Document each visit and contact in a detailed, person-centered manner in all required systems.
• Provide training and support to participants and consumer employees in managing direct care services.
• Maintain and use internal databases to track participant information and encounters.
• Help participants obtain accessibility adaptations, specialized medical equipment, non-medical transportation, and other services.
• Demonstrate company values consistently in all interactions and duties.

Benefits

• Sign-on bonus available.
• Comprehensive benefits package.
• Professional development, continuous learning, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level