Service Coordinator I - Erie County

Service Coordination Unlimited Inc•Erie, PA

1d•$21 - $24•Hybrid

About The Position

At Service Coordination Unlimited, we are dedicated to supporting individuals in achieving their person-centered goals and living as independently as possible. We are looking for a compassionate and dedicated Service Coordinator I to join our team and help us make a positive impact in our community.

Requirements

Bachelor’s degree REQUIRED (in social work, psychology, or related fields preferred). Practicum experience is a plus.
At least three years in a social service or healthcare-related setting REQUIRED.
Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.
Proficient in using computer systems and technology relevant to the role.
Ability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing.
Must be able to lift up to 20 pounds independently.
Valid driver’s license and dependable means of transportation.
Must be able to travel throughout Erie and surrounding counties.

Nice To Haves

Experience with people with disabilities or seniors and/or at least one (1) year of LTSS, Service Coordination, or Case Management experience preferred

Responsibilities

Assess, identify, secure, and monitor services for program participants based on their unique needs.
Respond to participant needs through various communication methods and remain attentive to their requirements.
Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.
Document each visit and contact in a detailed and person-centered manner in all required systems.
Provide necessary training and support to participants and consumer employees in managing direct care services.
Maintain and utilize internal databases to track participant information and encounters.
Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services.
Demonstrate company values consistently in all interactions and duties.