Service Coordinator I-Eden Heights
National Church Residences•New Braunfels, TX
•Onsite
About The Position
Eden Heights, a senior apartment community in New Braunfels, TX, is seeking a Service Coordinator I. This full-time position (40 hours/week) involves coordinating programs and services to enhance residents' quality of life. The role requires a proactive individual to act as a liaison with community agencies, identify resources, and assist residents with various needs.
Requirements
- Demonstrated working knowledge of supportive services and other resources in the area served by the project.
- Demonstrated ability to advocate, organize, problem-solve, and provide results for the residents served.
Nice To Haves
- A bachelor’s degree in social work or a related field is preferred.
- Preferred two or more years of experience in a social service delivery with elderly and/or family population.
Responsibilities
- Assume responsibility for coordinating programs and activities for residents.
- Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents.
- Identify low-cost service providers and/or negotiate discounts.
- Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary.
- Develop a Resource Directory that includes a listing of state and/or local service providers.
- Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
- Provide quality customer service to all residents addressing concerns and assisting with basic needs.
- Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling.
- Report all complaints made by residents and/or families.
- Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills.
Benefits
- Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family
- Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account
- Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support
- Parental Leave paid at 100% for four weeks
- Coverage begins first of the month following your date of hire!
- Dental & Vision coverage for you and your family with Nationwide providers
- Company provided Life & ADD insurance and Disability coverage
- Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage
- Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking
- Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
- 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
- Reimbursement for Tuition expenses
- Paid Time Off (PTO) and 9 paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
