Service Coordinator/Human Services (Scranton)

Alleghenies United Cerebral Palsy•Scranton, PA

3d•$20 - $21•Hybrid

About The Position

Alleghenies United Cerebral Palsy (AUCP) is a growing non-profit organization founded in 1955, dedicated to assisting individuals with disabilities (aged 18-59) in meeting their basic needs, enhancing their quality of life, and promoting their independence. We serve over 4,000 individuals across Pennsylvania. This client-centered role requires strong communication, coordination, and compliance skills to develop, update, and manage personalized service plans, ensuring individuals receive the support they need to thrive through paid providers or community resources.

Requirements

Bachelor's degree in Social Work, Psychology, Education, Human Services, or a related field.
Knowledge of Medicaid Waiver programs, Long-Term Services and Supports (LTSS), and Home and Community-Based Services (HCBS) strongly preferred.
Experience working with individuals with disabilities or special needs.
Strong skills in assessment, planning, and participant-centered service delivery.
Excellent organizational, communication, and documentation skills.
Ability to work effectively as part of an interdisciplinary team.
Familiarity with community support systems, housing resources, health care, and human services.
Must live in PA or be willing to travel to PA to complete home visits.
Must have reliable high-speed internet at home to ensure they can access required systems and perform their job duties effectively.
Successful completion of PA State Police Background Check (e-PATCH), Child Abuse Clearance, FBI Background Check, MA Fraud Check, Social Security Verification, and DMV Check.

Responsibilities

Collaborate with clients and their teams to develop individualized service plans (ISP) based on personal goals and priorities.
Regularly update service plans to reflect life changes and current support needs.
Coordinate and monitor services with paid providers and community resources to ensure they are meeting the individual's needs, authorized and used appropriately, and implemented by knowledgeable staff following the plan.
Maintain open communication with support teams to address concerns and updates promptly and effectively.
Ensure all work complies with program regulations and AUCP standards, including documentation, timelines, and billing requirements.
Travel within the assigned region to meet with participants in compliance with ISP.

Benefits

Starting Hourly Rate: $21/hour, with the opportunity for performance-based increases.
Flexible Schedule
No on-call
15 Agency Paid Days Off (including 11 holidays)
18 PTO Days
Paid Training Period
Mileage Reimbursement
Company-Provided Equipment
Tuition Reimbursement
Medical Insurance
Company Paid Dental Insurance
Company Paid Vision Insurance
Company-paid life insurance with the option of adding additional coverage for you and your family
Up to 5% Match for 401(k)