Service Coordinator-Adult (22-End of Life)

Central Valley Regional Center•Fresno, CA

11d•$30 - $35•Hybrid

About The Position

Central Valley Regional Center (CVRC) is a non-profit corporation partnering with the State of California Department of Developmental Services. CVRC provides case management and service coordination by identifying resources, programs and activities to refer individuals to in collaboration with other agencies to develop the best services for individuals served and their families. CVRC serves individuals with intellectual and developmental disabilities, and children at risk to support and promote community inclusion. CVRC provides case management for individuals residing in the Central Valley, covering six counties that include Fresno, Tulare, Merced, Kings, Mariposa, and Madera. This position provides service coordination and advocacy services to individuals of all ages, either at risk for, or with developmental disabilities who are served by CVRC. Service Coordinators in the Early Start Unit support individuals ages 0 – 2 years old, Early Childhood Service Coordinators support individuals ages 3 – 5 years old, Transition Unit Service Coordinators support individuals ages 6 – 22 years old, and Adult Unit Service Coordinators support individuals ages 22 through the lifespan. Service Coordinators must regularly exercise discretion and independent judgment in assessing the needs for services for the individuals we serve and assisting them in developing Individual Plans. Service Coordinators ensure that the individuals we serve, and their families have access to services and evaluate progress toward stated goals. Service Coordinators monitor the overall health and safety of these individuals and serve as liaisons to facilities and monitor the quality of services provided to CVRC individuals.

Requirements

Bachelor’s degree in human services related filed include but not limited to social work, psychology, public administration, and sociology. Other bachelor’s degrees will also be considered based on agency need.
A minimum of two years of work experience including exposure to individuals with developmental disabilities and/or direct support, or case management experience.
Advanced knowledge and understanding of developmental disabilities and related conditions faced by CVRC individuals.
Requires a high level of discretion and independent judgment.
Ability to establish and maintain comfortable and effective relationships with other.
Ability to communicate effectively, verbally and in writing.
Ability to prioritize varied work assignments and complete documentation within required timelines.
Ability to use computer and software for documentation, management information systems, e-mail, and other required computerized functions.
Must demonstrate initiative, self-motivation, sound independent judgment, flexibility, strong interpersonal and excellent written and oral communication skills.
Must have a valid CA driver’s license, reliable vehicle, and vehicle insurance.
Must be willing and able to drive for work on a regular basis.

Nice To Haves

Knowledge of generic public resources and developmental disabilities desirable.
Bilingual preferred.

Responsibilities

Manages an assigned caseload of individuals either at risk for, or with developmental disabilities to provide service coordination and advocacy. Caseload sizes depend on the assigned age group and is determined by the Department of Developmental Services.
Assists the individuals we serve and their families in developing case plans consistent with State and Federal law and regulations and CVRC standards. Coordinates vendored services to assist the individuals with their developmental growth.
Manages finances for individuals when CVRC is payee, in collaboration with Client Benefits Unit, to preserve and allocate resources to meet the individuals’ needs and coordinates with 3rd party payee when applicable.
Prioritizes and responds to urgent needs of individuals and their families as required and appropriately documents activities, including Special Incident Reports (SIRs), medical, legal, and financial concerns.
Provides person-centered advocacy services for the individuals we serve and assists them and their families in accessing and participating in public, generic and vendored services.
Collaborates in person and consults with clinical services as individuals’ needs are identified. Attends clinical meetings as appropriate.
Performs facility liaison duties in collaboration with the Federal Compliance Team, including unannounced, in-person visits to support individuals.
Executes responsibilities of Officer of the Day, including responding to individuals we serve and community inquiries, assessment, triage, problem solving, documentation and follow-through.
Identifies, coordinates, and provides information on community resources and services.
Meets with the individuals we serve in the community, and in their homes as preferred by the family/individual on a regular basis.
Conducts IPP meetings for assigned individuals ages 3,4, & 5 on an annual basis and completes IPP reports for each. Also completes face to face quarterlies for foster children and others as required. For 6 years and above, conducts IPPs on an annual basis and completes IPP/ face to face quarterly meetings and follow-up reports for each. For ages 0 – 2 years, conducts IFSP meetings annually along with a quarterly contact, and completes a follow-up report/case note for each.
Documents all case management activities for assigned individuals daily through Targeted Case Management (TCM), also referred to as Title 19 notes.
Attends Individual Education Plan (IEP) meetings for individuals ages 0 - 22 as requested by parent/authorized representative and provides information on education advocacy.
For individuals ages 0-22, works in collaboration with Department of Social Services (DSS), Child Protective Services (CPS) and other Systems of Care personnel for children in foster care.
Supports effective and efficient business practice.
Maintains positive business relationships, confidentiality, good attendance, punctuality, and acts in accordance with all company policies and procedures.
This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.