Acura Service Consultant

Mile High Honda Acura•Denver, CO

1d•Onsite

About The Position

We are seeking a customer service-oriented individual to join Mile High Acura in Denver, Colorado. As a Service Consultant, you can build a rewarding career in the automotive industry with a premium brand. Automotive experience is NOT required. We are willing to train the right person who brings professionalism, strong communication skills, a positive attitude, and a genuine desire to help customers through consultative selling.

Requirements

A strong customer service mindset and professional communication style.
A positive attitude, dependability, and willingness to learn.
Comfort working in a fast-paced, team-oriented environment.
Attention to detail and the ability to follow through.
Ability to build rapport quickly, recommend additional services with genuine customer benefit in mind, and consistently follow through on commitments.
Interest in starting or growing a long-term automotive career.
Must possess a valid driver's license and have a satisfactory driving record.

Nice To Haves

Automotive experience is NOT required.
Experience in hospitality, retail, sales, call centers, or other customer-facing roles is welcome.

Responsibilities

Provide an exceptional customer experience from greeting through follow-up.
Listen carefully to customer needs and communicate clearly and professionally.
Assist customers with service-related questions, scheduling, and next steps.
Work closely with service advisors, technicians, and management to support a smooth customer process.
Represent a premium automotive brand with confidence, courtesy, and attention to detail.
Maintain accurate customer information and follow established processes.