Service Clubs and Volunteer Support Officer (13-Month Contract)

Diabetes Canada / National Diabetes Trust•Toronto, ON

6d•Hybrid

About The Position

Diabetes Canada is seeking a Service Clubs and Volunteer Support Officer to join their Community Fundraising and Events (CFE) team. This role is crucial for building and maintaining relationships with service clubs, community partners, and volunteers. The Officer will coordinate fundraising initiatives, support national events, and ensure effective engagement of external partners and volunteers to advance Diabetes Canada’s mission. The primary focus will be on service clubs, community fundraising, and volunteer engagement. The role involves managing relationships with service clubs and community organizations across Canada, supporting fundraising initiatives like grants and proposals that generate approximately $700K annually, including funding for D-Camps. Additionally, the Officer will oversee the recruitment, onboarding, and coordination of volunteers, interns, and Canada Summer Jobs participants, acting as the main point of contact to ensure a positive and supportive experience.

Requirements

Bachelor’s degree or college diploma from a recognized post-secondary institution, or equivalent experience.
2-3 years of fundraising experience
2–3 years of event and volunteer management experience
Excellent writing skills with experience in creating campaign letters, grant writing, and presentations
Experience working with CRM systems and demonstrated ability to utilize these systems to appropriately document volunteer activities and maintain ongoing communication
High degree of familiarity with Imagine Canada’s Standards for Charities and Not-for Profits, the Canadian Code for Volunteer Involvement and other industry standard documentation
Ability to multitask and prioritize to ensure deliverables and deadlines are met
Excellent communication and interpersonal skills, with the ability to influence and achieve success through teamwork
Strong proficiency in CRM databases, Power BI and other fundraising platforms
Must be legally eligible to work in Canada. Where applicable, must hold a valid work permit or study permit that allows to fulfill the requirements of this role.

Nice To Haves

Volunteer Management program certificate is an asset
Experience in working with Service Clubs/Charitable groups or committees an asset.
Continued active membership in a National, Provincial or Local Association of Volunteer Administrators is an asset

Responsibilities

Research and identify potential prospect donors to maximize fundraising revenue with the annual target of $700k+
Work with volunteer clubs and agencies to identify potential committee members
Create fundraising campaigns and strategies for soliciting service clubs
Experience hosting and creating committees that focus on revenue generation
Strengthen relationships with service clubs, community leaders, agencies, and industry partners to maximize financial contributions to meet annual target goals
Complete grant applications, presentations, impact reports and stewardship events working in collaboration with the Stewardship and Camp team.
Implement a Service Club Strategy that focuses on efficiencies and revenue growth.
Build and steward both regional and national committees to attain fundraising targets
Works cross functionally to identify sponsors and hosts of CFE events
Be a proactive, forward-facing representative for DC.
Conducts prospect research to identify new contacts, partnerships, and growth opportunities
Create and implement the CFE team’s volunteer engagement strategy in a manner that ensures full integration and coordination across Diabetes Canada (DC), while empowering different teams to develop and implement complementary and effective volunteer engagement strategies in their own activities.
Collaborate with internal stakeholders to ensure appropriate engagement of volunteers to best support DC, including collaboration regarding partnerships with community leaders, agencies and industry.
Lead the student internship and Canada Summer Jobs work program for the team
Working with the Senior Manager, Volunteer Engagement to leverage Volunteer Awards, International Volunteer Day and National Volunteer Week to support and recognize valued volunteers as part of DC’s overall volunteer engagement strategies.