Service Client Manager

Schomp Automotive Group•Highlands Ranch, CO

11d•$55,000 - $120,000•Onsite

About The Position

Working hand-in-hand with the Service Drive Buyer to give every service client a complete, informed sales experience. Building rapport with guests and owning the loyalty relationship.

Requirements

High School Diploma or equivalent work experience
Excellent communication skills are required
Must be self-motivated with an ability to manage and organize time and activities
Ability to follow a process and follow through on detailed transactions
Able to work retail hours, including nights, Saturday’s, holidays
Valid Driver’s License
Must possess and maintain an acceptable Motor Vehicle Record (MVR).

Responsibilities

Identify and mine prospective clients with upgrade potential,
Proactively loop in the Service Drive Buyer when lease maturity, positive equity, or other upgrade potential is detected,
Engage with the clients and build rapport,
Offer applicable finance products to clients whose vehicles are coming out of warranty or factory maintenance,
Complete the entire sales transaction from beginning to end,
Follow-up and connect with clients periodically,
Consistently engage every viable service drive lead,
Maintain daily metrics and keep systems current and completed,
Interact with all customers in an enthusiastic, professional, courteous manner.

Benefits

Full suite of insurances - medical, dental, vision, life
Pet insurance, you read that right, insurance for your furry or not so furry friends
401(k) with company match
Paid Time off - Vacation, sick and benefit days
Short term and long term disability
Accident insurance
On site Gym/ Gym reimbursement
Culture that values and recognizes
Committed to your career, leadership and development training
With all of the organizational growth, we offer a wealth of career opportunities
Employees are eligible for discounts on vehicles, parts and service