Service Clerk

Hy-Vee•Ankeny, IA

1d•Onsite

About The Position

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier. The Role and Why It's Important Our Service Clerks are often the last friendly face a customer sees before leaving the store, and that moment matters. In this role, you'll help customers from the register all the way to their car, keep the store clean and well-stocked, and make sure every visit ends on a positive note. If you enjoy staying active, love helping people, and take pride in a store that looks and feels great, we'd love to have you on our team.

Requirements

Follow detailed written or verbal instructions and work through tasks with a few concrete variables
Perform simple addition and subtraction, copy figures, and count and record accurately
Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing
Work effectively as part of a team to keep the store clean and customers happy
Frequently stand and walk throughout a shift in sales, food service, or delivery areas
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Nice To Haves

Ability to safely use sharp knives and blades for food preparation
Exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
Ability to operate a delivery vehicle in accordance with applicable DOT standards

Responsibilities

Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and going out of your way to make every interaction a great one
Package customer purchases and assist customers in transporting them to their mode of transportation
Bring carts in from the parking lot and cart corrals throughout your shift
Clean registers, restrooms, the break room, and the backroom, and sweep and mop floors as needed
Clean the can redemption area and empty recycle bins where applicable
Stock, face, and rotate merchandise, clean shelves, understand shelf tags, and know the location of merchandise in the store and backroom
Pull product forward on shelves to maintain a full, organized appearance
Maintain front end supplies including paper and plastic bags, receipt paper, and other necessary items
Answer customer questions and assist them throughout the store to ensure a great shopping experience
Assist in all departments as requested within wage and hour guidelines
Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Assist in other areas of the store as needed and take on special projects as assigned
Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
Report to work when scheduled and on time