Service Center Warehouse Manager - New Operation Site

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1d•$90,000•Onsite

About The Position

Become part of the excitement. As a Service Center Manager, you will manage all facets of service center warehouse operations including implementation and maintenance of logistics processes, personnel management, inventory management, security, safety, housekeeping, accounting and administrative processes related to warehouse activities, and all other functions designed to meet and exceed service center customer service performance standards. Build It. Lead It. Own It. We are launching a nearly 400,000‑square‑foot, state‑of‑the‑art distribution center and looking for a results-driven Service Center Warehouse Manager to lead this exciting new operation in the DC area. This is not a “plug‑and‑play” role. It’s a rare opportunity to build an operation—and a team—from the ground up, shaping performance, culture, and long‑term success from day one. As a leader in an employee‑owned Fortune 500 company, you won’t just manage a facility—you’ll help create something lasting while sharing directly in the company’s success. In this role you will: Be responsible for delivering safe, efficient, and high‑performing logistics operations, including; Local truck deliveries supporting customers across the region Cross‑dock operations serving multiple branch locations LTL freight and small parcel shipping Facility start‑up, team development, and operational execution Set the standard for how this service center operates—building the processes, expectations, and culture that will drive results for years to come. Manage all aspects of workforce management including hiring, training, evaluating, mentoring, rewarding, disciplining, and succession planning Train personnel on all aspects of applicable business systems including the use of the system features to improve accuracy and efficiency of all assigned processes Manage and perform activities of employees engaged in loading/unloading, selecting, packing, shipping, receiving and transporting of merchandise Manage incoming and outgoing shipment activity; ensure efficient, accurate, and timely customer service to ensure service goals are attained Perform any and all physical requirements necessary to lift and move inventory around the warehouse Operate and maneuver warehouse equipment and any material(s) contained thereon in the manner consistent with the intended purpose of the equipment and the manufacturer instructions Maintain security of merchandise and equipment, and ensure safe working conditions; manage warehouse loss prevention programs; ensure the accuracy of the daily cycle counts Supervise tasks and maintenance required by the Warehouse Management System (WMS) Determine routing of orders; inspect loading operations to ensure compliance with shipping specifications, security and direct movement of shipments from shipping and receiving dock to storage and work area Compile productivity records for shipping and receiving activities; provide and utilize various performance and status reports including pull times, safety, inventory, equipment maintenance, security and cycle counts Arrange for purchase of warehouse supplies and packing materials using designated Corporate suppliers; implement warehouse layout changes as determined by logistics and Warehouse Management System processes Ensure all warehouse procedures are followed and the International Organization of Standardization (ISO) registration maintained; lead Zone/Service Center Steering Committee

Requirements

Minimum 5 years of experience: Extensive supervisory, logistics, and material handling experience required
Ability to perform the physical requirements necessary to receive, pick, pack, ship, and move materials throughout the warehouse, including, but not limited to, standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, and lifting materials weighing up to 70 pounds
Ability to operate and maneuver warehouse equipment, including, but not limited to, pallet jacks, forklifts, and push carts, in the manner necessary to move materials and consistent with manufacturer instructions and safety instructions
Ability to work in a warehouse environment, including the ability to perform physical requirements, adapt to seasonal changes, significant temperature variations, and inclement weather conditions
Ability to abide by safety instruction and use of Personal Protective Equipment (PPE) or its equivalent is required
Extensive knowledge of warehouse layout, operations, and procedures
Experience with SAP; Extensive knowledge of Warehouse Management System (WMS), and related computer applications
Strong leadership skills with the ability to effectively supervise staff and achieve results through others
Exceptional organizational and time management skills
Oral and written communication skills
Ability to operate and maintain all automated warehouse systems

Nice To Haves

4 year degree preferred

Responsibilities

Be responsible for delivering safe, efficient, and high‑performing logistics operations, including; Local truck deliveries supporting customers across the region Cross‑dock operations serving multiple branch locations LTL freight and small parcel shipping Facility start‑up, team development, and operational execution
Set the standard for how this service center operates—building the processes, expectations, and culture that will drive results for years to come.
Manage all aspects of workforce management including hiring, training, evaluating, mentoring, rewarding, disciplining, and succession planning
Train personnel on all aspects of applicable business systems including the use of the system features to improve accuracy and efficiency of all assigned processes
Manage and perform activities of employees engaged in loading/unloading, selecting, packing, shipping, receiving and transporting of merchandise
Manage incoming and outgoing shipment activity; ensure efficient, accurate, and timely customer service to ensure service goals are attained
Perform any and all physical requirements necessary to lift and move inventory around the warehouse
Operate and maneuver warehouse equipment and any material(s) contained thereon in the manner consistent with the intended purpose of the equipment and the manufacturer instructions
Maintain security of merchandise and equipment, and ensure safe working conditions; manage warehouse loss prevention programs; ensure the accuracy of the daily cycle counts
Supervise tasks and maintenance required by the Warehouse Management System (WMS)
Determine routing of orders; inspect loading operations to ensure compliance with shipping specifications, security and direct movement of shipments from shipping and receiving dock to storage and work area
Compile productivity records for shipping and receiving activities; provide and utilize various performance and status reports including pull times, safety, inventory, equipment maintenance, security and cycle counts
Arrange for purchase of warehouse supplies and packing materials using designated Corporate suppliers; implement warehouse layout changes as determined by logistics and Warehouse Management System processes
Ensure all warehouse procedures are followed and the International Organization of Standardization (ISO) registration maintained; lead Zone/Service Center Steering Committee

Benefits

Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Save on expenses with Flexible Spending Accounts.
Enjoy our Disability Benefits at no cost to you.
Share in our success with Profit Sharing Plans.
401(k) Savings Plan with company match to help secure your future.
Paid Vacation & Sick Days to spend time away from work or in case of an illness.
Rest and recharge during our Paid Holidays throughout the year.
Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
Volunteer with Community Time Off to give back to the community.
Predictable Work Schedules to plan your life: no weekends or nights for most roles.
Celebrate your and others' achievements with our Employee Recognition Program.
Reach your career goals with our Educational Reimbursement and Career Development Programs.
And More Perks that support your well-being and career growth.