Service Center Team Manager

Alfa Laval•Houston, TX
•$85,000 - $95,000•Onsite

About The Position

As an integral member of our team, you will play a pivotal role in leading daily repair‑shop operations and supporting all Separation Service Center activities. You will have the opportunity to supervise workshop employees, provide technical expertise, drive continuous improvement, and ensure safe, efficient, high‑quality repair processes, contributing to the overall success and growth of our organization. This is an onsite position located in Houston, TX.

Requirements

  • Associate's degree in an Engineering or equivalent experience.
  • Minimum 5 years of hands‑on experience in repair, reconditioning, manufacturing, job‑shop, or service‑center environments.
  • Experience with Lean improvement tools (5S, Six Sigma, Kaizen).
  • Experience with MRP/ERP systems.
  • Ability to read and interpret blueprints.
  • Strong understanding of machining and welding techniques.
  • Strong customer‑service orientation and communication skills.
  • Ability to lead teams, prioritize work, and perform under pressure.
  • Teamwork, flexibility, initiative, sound judgment, integrity, and drive.

Responsibilities

  • Supervise daily repair‑shop operations and provide hands‑on leadership on the shop floor.
  • Support Order & Shop Coordinators, Team Leads, and field representatives with technical and operational guidance.
  • Interpret engineering drawings, research repair history, and troubleshoot equipment issues.
  • Drive capacity planning, training development, and employee performance.
  • Ensure shop safety compliance, PPE usage, and completion of safety inspections.
  • Lead and participate in ALPS, 5S, and continuous‑improvement initiatives.
  • Manage job folders, shop records, vendor POs, and documentation accuracy.
  • Track employee utilization, support payroll/timekeeping, and reconcile shop supply accounts.
  • Provide technical support to customers and participate in site visits as needed.
  • Collaborate with engineering, quality, and management teams to improve repair processes and turnaround times.

Benefits

  • medical/dental/vision/life
  • 401(k) plan
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