Service Center Specialist-1

Circle K•Columbus, IN

2d•Onsite

About The Position

Our mission is simple: we make journeys easier and more enjoyable for our customers every day. We want to lift their spirits by delivering little boosts along the way. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there. Do you have exceptional people skills, and you strive for customer quality? Are you passionate about process improvement and delivery of top-notch data? Does the convenience industry speak to you? If so, look no further, we have the job for you!

Requirements

Excellent written and verbal communication skills, ability to communicate technical concepts.
A proven ability to provide customer service with meaningful results.
Strong problem solving, process improvement, and business presentation skills.
Excellent interpersonal skills and ability to adapt to different personalities.
High ability to set priorities, meet deliverables and work with minimal supervision.

Nice To Haves

General service maintenance knowledge and experience in the convenience industry is an advantage.

Responsibilities

Support internal facility teams and vendors to operate efficiently in our maintenance software.
Technical support for assets and equipment located in our Circle K stores.
Provide troubleshooting and advice for reported functional issues.
Manage and coordinate with vendors and internal technicians to repair and service store equipment to ensure our stores are ready to serve our customers.
Responsible for developing and implementing specifications, procedures and quality standards in cooperation with the facility team.
Active communication to all parties involved for effective process management and problem resolution.
Create reports and analyze data to support the facility and operational teams.
Review and approve vendor invoices for services and parts, focusing on cost management.