Service Center Repair Technician II (Medical Devices)
About The Position
Medtronic's Jacksonville, Florida location is seeking a Service Center Repair Technician II to join their collaborative repair team supporting ENT surgical equipment used by healthcare providers around the world. This hands-on role is ideal for someone with strong mechanical and electromechanical troubleshooting skills who enjoys diagnosing problems, repairing equipment, and restoring critical devices to service. Working in a service center environment, you'll troubleshoot, repair, test, calibrate, and document repairs on a variety of medical devices while following established quality and safety procedures. You'll also help identify product failure trends, support continuous improvement efforts, and contribute to a team culture built on technical excellence and long-term career growth.
Requirements
- High School diploma or equivalent.
- Minimum of 2 years of technical experience in equipment repair, maintenance, electronics, electromechanical assembly, manufacturing, field service, military technical roles, biomedical equipment, or a related field.
- Basic computer proficiency, including Microsoft Office applications.
- U.S. work authorization
Nice To Haves
- Associate degree or technical certificate in Electronics, Biomedical Equipment Technology, Industrial Maintenance, Mechatronics, or a related field.
- Experience working in a medical device, manufacturing, aerospace, defense, or other regulated industry.
- Familiarity with quality management systems and controlled documentation.
- Experience conducting inspections, testing, calibration, or equipment verification activities.
- Experience interpreting schematics, technical drawings, or repair procedures.
Responsibilities
- Perform troubleshooting, repair, maintenance, testing, and calibration of medical devices and equipment.
- Diagnose mechanical, electrical, and electromechanical failures using established procedures.
- Disassemble, inspect, repair, and reassemble products according to documented work instructions and quality standards.
- Complete service reports and repair documentation with clear, accurate written communication.
- Conduct operational and performance testing to verify products meet specifications prior to release.
- Prepare and document product failure findings to support trend analysis and continuous improvement efforts.
- Collaborate with technicians, engineers, and other functional teams to resolve technical issues.
- Maintain compliance with quality systems, procedures, and regulatory requirements.
Benefits
- 5% annual bonus target
- 4 weeks paid time off per year
- 10 paid holidays per year
- 401(k) with up to 6% company match
- Comprehensive benefits plan including medical, dental, vision, and more
- Fully subsidized Bachelor's degree programs paid up front
- Additional training and development opportunities
- Paid family, medical, and parental leave for eligible employees
- Additional benefit options to support your health, well-being, and financial future
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
