Service Center Repair Technician II (Medical Devices)
About The Position
Medtronic's Jacksonville, Florida location is seeking a Service Center Repair Technician II to join their collaborative repair team supporting ENT surgical equipment used by healthcare providers around the world. This hands-on role is ideal for someone with strong mechanical and electromechanical troubleshooting skills who enjoys diagnosing problems, repairing equipment, and restoring critical devices to service. Working in a service center environment, you'll troubleshoot, repair, test, calibrate, and document repairs on a variety of medical devices while following established quality and safety procedures. You'll also help identify product failure trends, support continuous improvement efforts, and contribute to a team culture built on technical excellence and long-term career growth.
Requirements
- High School diploma or equivalent.
- Minimum of 2 years of technical experience in equipment repair, maintenance, electronics, electromechanical assembly, manufacturing, field service, military technical roles, biomedical equipment, or a related field.
Nice To Haves
- Associate degree or technical certificate in Electronics, Biomedical Equipment Technology, Industrial Maintenance, Mechatronics, or a related field.
- Experience working in a medical device, manufacturing, aerospace, defense, or other regulated industry.
- Familiarity with quality management systems and controlled documentation.
- Experience conducting inspections, testing, calibration, or equipment verification activities.
- Basic computer proficiency, including Microsoft Office applications.
- Experience interpreting schematics, technical drawings, or repair procedures.
Responsibilities
- Perform troubleshooting, repair, maintenance, testing, and calibration of medical devices and equipment.
- Diagnose mechanical, electrical, and electromechanical failures using established procedures.
- Disassemble, inspect, repair, and reassemble products according to documented work instructions and quality standards.
- Complete service reports and repair documentation with clear, accurate written communication.
- Conduct operational and performance testing to verify products meet specifications prior to release.
- Prepare and document product failure findings to support trend analysis and continuous improvement efforts.
- Collaborate with technicians, engineers, and other functional teams to resolve technical issues.
- Maintain compliance with quality systems, procedures, and regulatory requirements.
Benefits
- 5% annual bonus target
- 4 weeks paid time off per year
- 10 paid holidays per year
- 401(k) with up to 6% company match
- Comprehensive benefits plan including medical, dental, vision, and more
- Fully subsidized Bachelor's degree programs paid up front, plus additional training and development opportunities
- Paid family, medical, and parental leave for eligible employees
- Additional benefit options to support your health, well-being, and financial future
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
