Service Center Manager

Valvoline Instant Oil Change•Channahon, IL

15h•Onsite

About The Position

As a Service Center Manager (SCM), you are responsible for taking the lead in helping build a high-performing team capable of making the Valvoline Instant Oil Change (VIOC) service experience better than the service experience of all other providers. In addition to working on cars and taking care of our guests, you will lead, train, and supervise hourly employees.

Requirements

Six months of supervisory experience required, preferably in a retail environment
A friendly spirit and willingness to work as part of a customer-focused team, with effective interpersonal and oral communication skills
Knowledge of cash handling, facility, and safety control policies and practices
Ability to occasionally lift up to 50 pounds
Be able to stand for extended periods of time and climb stairs
Comfortable working in a non-climate-controlled environment
Have full mobility and can twist, stoop, and bend
High school diploma or equivalent
English fluency in reading, writing, and speaking

Nice To Haves

No previous automotive experience is required

Responsibilities

Perform oil changes and additional car maintenance services
Lead the daily operation and oversight of the service center
Deliver a positive first impression to each guest with a warm and friendly greeting
Build trust and win repeat, loyal customers
Be responsible for the financial performance, inventory, and labor management of the service center
Mentor, lead, and train the team to optimize their development
Maintain a clean, well-organized service center and facilitate a safe and secure working environment
Become familiar with Environmental, Health & Safety compliance and other policies and procedures