Service Center Engineer

The Timken Company•Houston, TX

2d•Onsite

About The Position

Timken Power Systems, Philadelphia Gear brand has a current opening for a Service Center Engineer responsible for all technical aspects that support the operations of the regional service center and acts as a technical liaison to the Philadelphia Gear corporate engineering department.

Requirements

Minimum of 2 years experience in design or manufacturing engineering, 4 years preferred
Bachelors degree in Mechanical Engineering required
Experience with mechanical power transmission and gear drives
Basic knowledge of fluid film and rolling element bearings, gear design, and vibration analysis is highly desirable
Proficient in SolidWorks 3D modeling
Excellent computer skills; proficient in Microsoft 365/ Office Suite software
Strong verbal and written communication skills
Multi-task, identify priorities, and meet deadlines
Active problem solver
Customer service oriented
Work effectively and collaboratively as part of a team
Interact professionally with all levels of customers, suppliers, and internal support teams

Responsibilities

Implement customer requirements for the repair, modification, or upgrade of customer's equipment
Evaluate the condition of equipment and determine which components are re-usable, repairable, or must be replaced
Perform failure analysis and create technical reports for customers
Define the scope of work needed to return equipment back to full working condition
Measure and reverse engineer non-PG components
Provide calculations for manufacture of new gears or repair of existing gears
Design, specify, and create detail drawings of components
Build job travelers that lay out the order of operations and describe the work needed to carry out the repairs or modifications of gears, components and equipment
Provide hands-on technical support on the shop floor during assembly and machining operations, diagnosing issues, guiding repairs, and implementing corrective actions
Actively work alongside shop personnel during assembly and manufacturing—troubleshoot assembly/machining problems, recommend process adjustments, and verify corrective actions
Provide shop-floor assistance for complex assemblies and machining processes, offering guidance, inspections, and hands-on problem resolution
Provide technical assistance in assembly and machining activities as needed, coaching technicians on best practices and directly resolving technical issues
Provide technical support to suppliers, customers, field service, and customer service