Service Center Director

Federal Acquisition Service•San Francisco, CA

About The Position

The Service Center Director manages, directs, and coordinates the Center’s activities, functions, and operations. The position is with the Federal Acquisition Service (FAS), Office of Acquisition Solutions Development. The Director leads contract compliance activities for GSA MAS and non-MAS contracts, which are long-term government-wide contractual vehicles with commercial firms providing government customers with commercial products and services. The Director sets the Service Center’s objectives, priorities, and goals; establishes organizational structure and allocates staff and financial resources; and participates with higher-level management in long-range planning. The role oversees assigned staff and contract compliance operations, evaluates compliance strategies, and implements policies and procedures supporting Supplier Compliance Service Center initiatives. It also addresses complex, sensitive, and controversial quality and supplier operational issues, undertakes special studies, prepares reports and position papers, maintains compliance data, and briefs stakeholders on contract compliance matters.

Requirements

At least one year of specialized experience equivalent to GS-14 or higher in the Federal service.
Specialized experience planning, managing, and directing an information technology contract compliance program that ensures suppliers securely provide products and services in accordance with contractual requirements.
Experience assessing and monitoring complex contractor processes and systems using qualitative and quantitative techniques.
Experience ensuring compliance with applicable laws, regulations, policies, and procedures.
Knowledge of government and commercial business practices and quality assurance operations.
Experience collaborating with internal and external stakeholders, leadership, and regulatory officials, and meeting with industry partners and Federal, State, and local agencies.
U.S. citizenship or national status as specified in the announcement.
Meet applicable eligibility criteria and time-in-grade requirements within 30 days of the closing date.
Register with the Selective Service if a male born after December 31, 1959.
If applicable, disclose current or recent political appointment status, pass a Tier 4 background investigation, complete a financial disclosure report, and serve required probationary periods.
Resume must not exceed two pages and must provide sufficient information to evaluate qualifications.

Responsibilities

Plan, develop, manage, direct, and coordinate contract compliance activities for GSA MAS and non-MAS contracts.
Perform supervisory and managerial duties for assigned staff, including establishing organizational structure, allocating workforce and financial resources, and delegating authority and responsibility.
Participate with higher-level management in formulating long-range organizational plans.
Set objectives, priorities, and goals for the Service Center.
Provide input and recommendations on ongoing projects, significant trends, recurring problems, and solutions for Service Center projects.
Undertake and direct special studies and prepare reports or position papers on complex contract compliance issues.
Maintain compliance data and history and other indicators of Center execution and effectiveness; compile data for statistical management reports.
Prepare and deliver briefings on contract compliance matters.
Review and resolve complex, sensitive, and controversial quality and supplier operational issues, and recommend policy adjustments for persistent or critical quality programs.
Evaluate contract compliance strategies and implement policies and procedures supporting Supplier Compliance Service Center business initiatives.