Service Center Administrator

Graybar•Stafford, TX

12d•Hybrid

About The Position

Perform administrative activities in the Service Center operations areas including logistics processes, inventory management, business system applications security, housekeeping, and all other functions designed to meet or exceed customer service standards. In this role you will: Responsible for performing either the inbound or outbound tasks related to the administrative department. Perform multiple, varied administrative tasks in the Service Center as required. Review Warehouse Management Systems reports; suggest and implement steps for improvement. Provide feedback, implement and participate on quality improvement teams to limit rework, streamline administrative functions and enhance service within the location. Facilitate the maintenance of office equipment; maintain acceptable conditions in the hold/returned goods/reship areas; monitor/refresh inventory of standard forms/office/miscellaneous supplies; perform or supervise the preservation and proper destruction of Company records as outlined by Company policy. Participate in annual inventory and closing work as directed. Interface with all levels of employees and management.

Requirements

2-5 years’ experience
High school diploma or GED
Customer Service experience
Knowledge of the Company's administrative and service functions
Knowledge of Warehouse Management System
Basic knowledge of Microsoft Office
Knowledge of Company customer markets
Knowledge of local stock products
Knowledge of computer systems
Data entry skills
Developing organizational skills
Collaboration skills
Attention to detail skills
Ability to influence without authority
Ability to interface with all levels of employees and management

Nice To Haves

Customer Service experience - preferred

Responsibilities

Performing either the inbound or outbound tasks related to the administrative department.
Performing multiple, varied administrative tasks in the Service Center as required.
Reviewing Warehouse Management Systems reports; suggesting and implementing steps for improvement.
Providing feedback, implementing and participating on quality improvement teams to limit rework, streamline administrative functions and enhance service within the location.
Facilitating the maintenance of office equipment.
Maintaining acceptable conditions in the hold/returned goods/reship areas.
Monitoring/refreshing inventory of standard forms/office/miscellaneous supplies.
Performing or supervising the preservation and proper destruction of Company records as outlined by Company policy.
Participating in annual inventory and closing work as directed.
Interfacing with all levels of employees and management.

Benefits

Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Flexible Spending Accounts.
Disability Benefits at no cost to you.
Profit Sharing Plans.
401(k) Savings Plan with company match.
Paid Vacation & Sick Days.
Paid Holidays.
Paid Wellness Day.
Community Time Off.
Employee Recognition Program.
Educational Reimbursement and Career Development Programs.