Service Cashier - BMW/MINI of Annapolis

Group 1 Automotive, Inc.•Arnold, MD

2d•$18 - $23•Onsite

About The Position

BMW/MINI of Annapolis, part of Group 1 Automotive, is hiring for a Service Cashier. This is a key customer-facing role responsible for finalizing service transactions and ensuring a smooth, positive checkout experience for service customers. The position supports the service department by accurately processing payments, coordinating with service advisors, and maintaining a high level of customer satisfaction in line with Group 1's standards.

Requirements

Strong customer-service experience is required
Excellent verbal and written communication skills
Professional appearance and strong work ethic
Positive attitude with high energy
Exceptional customer service abilities
Self-motivated and proactive
Ability to thrive in a process-driven environment

Nice To Haves

Previously automotive dealership experience strongly preferred

Responsibilities

Always maintain confidentiality of company and customer information
Inspect service repair orders and parts invoices for accuracy and completeness
Reconcile repair orders and ensure proper documentation
Calculate charges for materials, labor, taxes, and warranty as applicable
Collect payments (cash, check, or authorized charge) and provide receipts/change
Document charge purchases per office policies
Complete accounting sections of repair orders as directed
Accumulate and submit all closed repair orders and invoices daily
Handle and account for daily cash transactions
Return customer keys upon payment and direct them to their vehicles
Answer service department calls, transfer appropriately, and take messages when needed