Service Buyer
About The Position
The Service Buyer supports CIMCO’s National Parts Centre (NPC) by sourcing, purchasing, and expediting parts and materials for refrigeration mechanics, engineers, and sales teams across North America. The position combines purchasing and expediting duties with technical support, providing accurate information on pricing, availability, lead times, and delivery. The Service Buyer manages vendor relationships, issues purchase orders, tracks shipments, and troubleshoots part-related issues. The role works with NPC staff, service teams, and engineering to maintain service continuity and meet operational needs.
Requirements
- Industrial buying experience in a technical or mechanical environment.
- High accuracy and attention to detail, especially in quoting and order entry.
- Self-motivated and able to work independently in a fast-paced environment.
- Strong communication skills for interacting with mechanics, engineers, vendors, and internal teams.
- Experience with SAP or other ERP systems.
- Proficiency in MS Office, including Excel, Word, and Outlook.
Nice To Haves
- Mechanical aptitude or strong industrial/technical understanding.
- Post-secondary education.
Responsibilities
- Provide timely, accurate pricing and delivery quotations to refrigeration mechanics, engineers, and sales teams by phone, email, fax, or SAP.
- Verify stock levels using SAP and confirm availability with preferred vendors.
- Use industry resources to identify parts, cross-reference components, and locate alternatives when needed.
- Identify potential suppliers, request information, negotiate pricing, and maintain vendor relationships across North America.
- Issue purchase orders, expedite shipments, track deliveries, and resolve discrepancies.
- Troubleshoot technical part problems, provide alternate options, and ensure internal customers receive accurate solutions.
- Collaborate with NPC staff, service teams, and engineering to maintain service continuity and meet operational needs.
Benefits
- 13 paid holidays
- Vacation and sick pay
- PPE provided, with an annual allowance for boots and prescription safety glasses
- Work shirts provided by the company
- Annual appreciation package
- Early performance evaluation opportunities
- Competitive medical, dental, and vision benefits
- 401(k) with match
- Company-paid life insurance and disability
- Employee assistance program
- Career development opportunities
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
