Service Biller

Penske Automotive Group•Vienna, VA

4d•Onsite

About The Position

Mercedes-Benz of Tysons Corner, a Penske Automotive Group dealership, is looking for an experienced Automotive Dispatcher to join our team and help create an efficient flow of traffic through our service department. The Dispatcher plans, organizes, leads, and controls the flow of service work through the service department in a professional and timely manner while ensuring quality repairs at a fair cost to the customer.

Requirements

Computer proficient
Good communication skills with the ability to effectively communicate via face-to-face, phone, or by other means of communication
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to process data and organize it for management analysis
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to calculate figures and amounts such as discounts, interest, and commissions
Ability to understand and follow work rules and procedures
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Ability to interact well with others and be a positive influence on morale of department, dealership, and organization
High School diploma or the equivalent and 1-2 related experience or equivalent combination of education and experience.
Minimum of 2 years of auto industry experience in a service related function.

Nice To Haves

Associate's Degree or equivalent; and 2-3 year related experience and/or training; or equivalent combination of education and experience.

Responsibilities

Plans, organizes, leads, and controls the flow of service work through the service department in a professional and timely manner while ensuring quality repairs at a fair cost to the customer.