Auto Service Customer Service BDC Advisor Janesville Nissan

Home Run Auto Group • Janesville, WI

20h • Onsite

About The Position

The Service BDC Representative at Janesville Nissan is responsible for scheduling appointments, maintaining an organized schedule, conducting post-repair follow-ups, and contacting customers for recall and warranty work. This role requires the ability to work with limited supervision in a fast-paced environment, demonstrating exceptional customer service skills and follow-up capabilities. Bilingual candidates are encouraged to apply.

Requirements

• Exceptional customer service skills and follow up are required
• Ability to work with limited supervision
• Must be able to multitask and work in fast paced environment

Nice To Haves

• Bi-lingual candidates encouraged to apply

Responsibilities

• Schedule appointments and maintain an organized schedule
• Conduct post repair follow up and customer service
• Contact Customers for Recall and Warranty Work
• Ability to work with limited supervision
• Must be able to multitask and work in fast paced environment
• Exceptional customer service skills and follow up are required

Benefits

• COMPETITIVE SALARY!!
• Love where you work!
• Health, Dental & Life Insurance
• Short Term Disability Insurance
• 401K with company match
• Vacation & Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed